We want you to be completely satisfied with your purchase. Learn about our easy return process.
Reach out to our customer service team within 30 days of delivery.
We'll provide you with a prepaid return shipping label.
Package the item securely and drop it off at any shipping location.
Once we receive and inspect the item, we'll process your refund.
Refund will be processed to your original payment method.
Receive store credit for future purchases with bonus benefits.
returns@cedihair.com
Response within 24 hours
+1 (555) 123-4567
Mon-Fri 9AM-6PM EST
Available 24/7
Instant support
Once we receive your return, we typically process refunds within 3-5 business days. The time it takes for the refund to appear in your account depends on your bank or payment provider.
We may accept returns after 30 days on a case-by-case basis. Please contact our customer service team to discuss your specific situation.
If your item arrives damaged, please contact us immediately with photos of the damage. We'll arrange for a replacement or refund at no additional cost.
No, we provide free return shipping for all eligible returns. We'll send you a prepaid shipping label to use.